Lifeline Program

Reynolds Communications offers a program to help our low-income residential customers keep their telephone service. This federal program is called Lifeline Assistance. If you are a low-income residential customer you may qualify. Lifeline provides eligible subscribers a monthly credit towards their phone service or qualifying broadband service.

Lifeline Eligibility

Customers can get Lifeline Assistance when participating in one of the following programs:

  • Medicaid
  • Supplemental Security Income (SSI)
  • Supplemental Nutrition Assistance Program (SNAP)
  • Federal Public Housing Assistance
  • Veteran’s Pension or Survivor’s Pension Benefit


Yearly gross household income is at or below 135% of the Federal Poverty Guidelines.


If you reside on federally recognized tribal lands, you may be eligible for additional benefits.

For more information on this federal program please visit the Universal Service Administrative Company (USAC) at You may apply online or receive an application at You may reach USAC at 1-800-234-9473 with questions. Reynolds Communications can assist with questions or mail an application to you. To contact Reynolds Communications call 309-372-4214.